- Sell at least 30 phones and 10 other BNPL assets (freezers, generators) monthly.
- Maintain a 95% customer satisfaction rate based on feedback.
- Ensure that 80% of new customers complete their first repayment on time
- Onboard three new merchants monthly for BNPL partnerships.
- Conduct weekly check-ins with all partnered merchants.
We are seeking dynamic and customer-focused individuals to join our team as Customer Service Agents in our busy call center. The ideal candidates will have excellent communication skills, a passion for assisting customers, and the ability to thrive in a fast-paced environment.