The Branch Leader will be responsible for overseeing branch operations, driving sales performance, and ensuring excellent customer relationship management. The role requires a strong leader who can inspire and manage a sales team, deliver on revenue targets, and maintain regulatory and operational compliance.
 

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• Provide strategic direction and leadership for the branch to achieve sales and profitability targets.
• Lead, coach, and manage Relationship Managers and other branch staff.
• Develop and implement effective sales and marketing strategies to expand the branch’s customer base.
• Monitor and drive the achievement of individual and team targets.
• Ensure the delivery of excellent customer service and retention of existing clients.
• Maintain full compliance with regulatory requirements, internal policies, and operational procedures.
• Prepare periodic reports on branch performance, market trends, and opportunities.
• Represent the branch in the local market and build strong community/business relationships.

• A minimum of BSc (2:2) or HND (Upper Credit) from a recognized institution.
• At least 5 credits in WAEC/SSCE/WASC.
• Proven experience in sales or financial services (ABO to AM level).
• Strong leadership, team management, and target-driven mindset.
• Excellent communication, presentation, and interpersonal skills.
• Sound knowledge of banking/financial products and regulatory requirements.