The Sales and Service Associate is responsible for promoting and selling bank products and services while ensuring excellent service delivery to customers. The role includes customer onboarding, relationship management, and meeting sales targets.

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• Promote and sell retail banking products and services to new and existing customers.
• Manage customer relationships to improve loyalty and retention.
• Assist customers with account opening and related documentation.
• Achieve assigned sales and service targets.
• Resolve customer complaints in a timely and professional manner.
• Work collaboratively with branch team members to drive performance.

• Excellent selling and negotiation skills.
• Strong verbal and written communication skills.
• Service-oriented with good interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Proficient in Microsoft Office tools.