Job Summary
Seeking personable and detail-oriented individuals to handle customer queries, resolve issues, and maintain satisfaction.
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Responsibilities
- Attend to customer inquiries via calls, emails, or chat
- Resolve complaints quickly and efficiently
- Document service interactions in CRM systems
- Upsell and cross-sell company services
- Follow up with clients for feedback
Requirements
- HND/B.Sc. in any field
- Minimum 1 year experience in customer service
- Excellent communication and empathy
- Familiarity with CRM tools preferred
Salary - N
Application Deadline -
31st May, 2025
